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Your library card might have expired. Please call the library and a staff member can update your library card. You also might have entered your barcode or PIN incorrectly. Your barcode is on the back of your physical library card and is typically either a 13-digit or a 14 digit number. Your Personal Identification Number (PIN) is typically the last four digits of your telephone number. To change your PIN, you must call the library at 508-485-5031.