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Are you accepting donations at this time?

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Donations are not being accepted at this time. Please do not place anything outside or in the book drops. Books can be donated to the Little Free Libraries recently built at the Fayville Playground, Southborough Commuter Rail and Woodward School through a recent Eagle Scout project.

How do I return books or other materials I borrowed to the library while the library is closed to the public?

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Books, DVDs and audiobooks can be returned to our two outside book drops near our side entrance (adjacent to the parking lot). There are different slots for AV materials.
Telescopes and puzzles can not be put in the outside book returns and must be returned in person. Please call the library at 508-485-5031 to schedule the pick up and return of puzzles and telescopes.

How do I download an eBook?

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Downloading eBooks from Overdrive is different depending on the device you use:Chromebook, Windows or Mac computer, Android device, iOS device (iPhone/iPad/iPod touch)
Windows 8 and up. Please visit our website by clicking here to learn about how to use Overdrive. Patrons can also take a look at our Overdrive Tutorial online here. Patrons can download books, audiobooks, movies and more through Hoopla as well. Learn how to download ebooks from Hoopla on our website by clicking here.

How do I request materials for curbside pickup services?

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You can put a book, DVD, audiobook or CD on hold by logging into your online account, searching the catalog for your desired title here, then click on the “Place Hold” link next to the green check mark and hit the blue “Submit” button at the bottom of the page. You can also call the library at 508-485-5031 to ask about available materials or email the Library Director, Ryan Donovan at rdonovan@cwmars.org to borrow Southborough materials as well as items from other libraries through the CWMars Interlibrary Loan services.

How do I renew materials?

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Log into your online account by visiting our website homepage and clicking on the gray button at the top right corner "Manage Your Account" and entering your library card barcode and PIN (typically the last four digits of your phone number). Learn more about loan periods of items by clicking here or wait for eligible items to be automatically renewed. If your item is eligible for renewal, it will be automatically renewed and you will receive an email letting you know.

Why is the book I returned still showing up in my account?

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Your online account will not show the materials have been checked in until approximately seven days after you have returned them in the book drop because items are being quarantined for at least 72 hours. Returned items will not accrue fines.

Why can’t I access my online account?

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Your library card might have expired. Please call the library and a staff member can update your library card. You also might have entered your barcode or PIN incorrectly. Your barcode is on the back of your physical library card and is typically either a 13-digit or a 14 digit number. Your Personal Identification Number (PIN) is typically the last four digits of your telephone number. To change your PIN, you must call the library at 508-485-5031.

How do I get the materials I placed on hold for curbside pickup?

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While the library is temporarily closed to help limit the spread of the coronavirus, patrons can pick up requested items through our curbside pickup services. When your item becomes available, you will receive a call or email to notify you the item is available. Patrons must first call the library to set up an appointment at 508-485-5031 in order to pick up items: a bag of items will not be checked out or placed outside until you do so. Please allow at least one hour for staff to place your curbside order due to the volume of requests. Appointments can be made to pick up items between 10:00 AM to 4:30 PM on Mondays, Fridays and Saturdays and 10:00 AM to 5:30 on Tuesday, Wednesday and Thursday.

Can you help me choose my next book?

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There are a variety of ways to search for your next book including searching our online catalog by clicking here. Patrons can also review our Adult Reader’s Advisory, Children’s Advisor y and Teen Advisory.
In addition, patrons can select recommended audiobooks for children as well as adults and teens. Take a look at what our staff is reading! Check out our newly acquired books for adults as well as children. You can also call the library at 508-485-5031 and talk with our staff.

How long can I borrow materials?

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Please visit our website by clicking here for specific borrow times.

Are there any events happening at the Southborough Library?

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While the library is currently closed, we are pleased to provide virtual programming for patrons of all ages. Our website has upcoming registration and program details here. You can also look for updates to events and stay current with our eNewsletter as well Facebook or twitter.

Can I still research databases online?

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Yes! Southborough library is pleased to offer numerous electronic resources on our website to our patrons. Please click here for more information.

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